Privacy Policy

At Sparkling Frame Production, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or use our photography services.

1. 📌 Who We Are

We are Sparkling Frame Production, a professional wedding and pre-wedding photography company based in India. Our website address is: https://www.sparklingframes.com

2. 🔍 What Personal Data We Collect and Why

We may collect personal information such as:

  • Name

  • Email Address

  • Phone Number

  • Event Details (Wedding date, location, preferences, etc.)

  • Photos or Media files shared or uploaded by you

This information helps us:

  • Respond to your inquiries and bookings

  • Provide you with tailored photography services

  • Share galleries and deliver your photos

  • Send you updates, promotional offers, or service-related emails

We do not sell or share your personal information without your consent.

3. 💬 Comments

If you leave comments on our website or blog:

  • We collect the data shown in the comment form.

  • We also collect your IP address and browser user agent string to help detect spam.

  • An anonymized string (hash) of your email may be sent to Gravatar to display your profile image. (Read Gravatar’s Privacy Policy).

4. 🖼 Media

If you upload images to our website (e.g., for custom albums or submissions), avoid uploading images with embedded location data (EXIF GPS). Other visitors may be able to extract this location data from published images.

5. 📩 Contact Forms

Any information you submit through contact or inquiry forms (e.g., name, phone number, event type) is used to:

  • Reach out to you

  • Create custom quotes

  • Maintain records of client communication

We do not use this data for unsolicited emails or third-party promotions.

6. 🍪 Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Track site usage via analytics

Cookies may store information like:

  • Your name and email (if you comment)

  • Login details (if you have a registered account)

  • Visitor behavior (through Google Analytics)

You can disable cookies anytime via your browser settings.

7. 📦 Embedded Content from Other Websites

Posts or galleries on our site may include embedded content (videos, Instagram posts, etc.). These behave just like a visit to the external website and may collect your data, use cookies, or track your interaction.

We are not responsible for how third-party platforms handle your data.

8. 📊 Analytics

We use tools like Google Analytics to track visitor behavior. This includes:

  • Pages visited

  • Time spent on site

  • Location (approximate)

  • Device/browser info

This data is anonymized and used solely to improve our services and user experience.

9. ⏳ How Long We Retain Your Data

  • Comments & Form Entries: Retained indefinitely to provide seamless support and service history.

  • Client Galleries & Media: Retained as per service agreement or until clients request removal.

  • Analytics Data: Retained per third-party tool policy (e.g., Google Analytics).

10. 👥 Who We Share Your Data With

We do not share your data with external parties except:

  • Trusted service providers (e.g., album printers, cloud storage like Pixieset or Google Drive)

  • Our internal team or sister brands (if applicable) involved in your photography project

All partners are under confidentiality agreements.

11. ⚖️ Your Rights Over Your Data

You can request:

  • A copy of the data we hold about you

  • Correction or deletion of your personal data

  • To unsubscribe from our emails or marketing communication

Contact us at connect.sparklingframes@gmail.com for any requests.

12. 🌍 Where Your Data Is Sent

  • Visitor comments may be scanned by automated spam detection services.

  • Uploaded files and galleries may be stored using secure third-party platforms (e.g., Google Drive, WeTransfer).

13. 🔐 How We Protect Your Data

We use multiple layers of protection:

  • SSL encryption on our website

  • Malware and spam detection tools

  • Role-based access to client data (only authorized personnel)

We conduct regular security audits to keep your information safe.

14. 🚨 Data Breach Procedure

In case of a data breach, we will:

  • Investigate and fix the issue immediately

  • Notify affected users (if necessary)

  • Cooperate with legal authorities if required

Our staff is trained to handle your data responsibly, and breaches may lead to strict action.

15. 🚫 Third-Party Disclosure

We do not sell, rent, or trade your personal data. We only share your information with:

  • Hosting and cloud service providers

  • Delivery partners (e.g., courier, email platforms)

  • Legal entities (if law requires)

All partners are bound to confidentiality.

16. 🔗 Third-Party Links

We may link to other websites or services for your convenience. These sites have independent privacy policies. We are not responsible for the content or practices of these third-party sites.

17. 💵 Refund Policy

All payments for photography or videography services are non-refundable unless stated otherwise in your service agreement.

18. ❓Questions or Concerns?

If you have any questions regarding this Privacy Policy or how we handle your information, feel free to contact us:

Sparkling Frame Production
📧 Email: connect@sparklingframes.com
📱 Phone: +91 9318460264
🌐 Website: www.sparklingframes.com